Why Buy a Jayman? Service & Warranty

Dedicated Service & Warranty

Keeping your new home like new.

We care about your home as much as you do and we will work to ensure you are satisfied along the way. As a result, Jayman BUILT offers one of the most comprehensive new home warranty and service programs in the industry.

We begin with a series of pre-scheduled service calls at two months and one year. Our certified service technicians check your home to ensure all of its systems are working efficiently, and handle warranty issues if they arise. By filling out a Service Request Form, our Service and Warranty Team will schedule the appropriate tradesperson to promptly assist you.

If you need service or warranty support at any time:

Alberta New Home Warranty ensures a secure start.

The Alberta New Home Warranty Program is a leader and innovator in home warranty products. They are an independent, not-for-profit new home warranty provider serving approximately 700 Builder Members – the very best of Alberta’s best homebuilding companies.

All your warranty and maintenance information is just a click away.

In addition to providing physical paperwork about your home purchase, Jayman BUILT is committed to investing in digital environments to help guide you through the new home journey.

Access a comprehensive online database of all maintenance, operating manuals and warranty documentation for every product used in the construction of your home by going to www.homeinformationpackages.com. This service also has a contact directory for all manufacturers, suppliers and installers.

Are you a Jayman homeowner?

If you purchased prior to 2020, please use the following log in to access your warranty documents.

If you purchased in 2020 onwards please use the following log in to access your customer portal.

Customer Sign-In